Macau - Telecoms, Mobile and Broadband - Statistics and Analyses

Executive summary

Fibre Broadband continues to cannibalise DSL in Macau’s Fixed Broadband Market

Macau boasts a sophisticated, independently regulated communications market due to Macau’s status as a Special Administrative Region (SAR) of the People’s Republic of China following its handover from Portugal. Gradual liberalisation has now fully opened the telecoms market with the full impact slowly becoming evident. Demand for telecom services is significantly driven by the millions of visitors that visit the tiny enclave every year.

The territory of Macau has a fully integrated telecom network which compares well with the best in Asia.

Macau is ranked 3rd out of 34 with an Asian Telecoms Maturity Index score of 86. (BuddeComm’s “Asian Telecoms Maturity Index”, is an index (on a scale between 0 and 100) that measures and ranks the relative maturity of the telecoms industry in all of the 34 countries in Asia.) This also ranks Macau as 3rd in the “Market Leaders” category, behind South Korea and Hong Kong.

Compared to other Asian nations, Macau has an extremely high mobile and mobile broadband penetration and very high fixed broadband penetration.

Fixed line subscriptions in Macau continue to fall. Macau’s fixed-line market is transitioning to a fibre broadband market as CTM invests significantly in fibre access networks, a project made possible given Macau’s high population density.

Fixed-line broadband market penetration has grown slowly over the past five years in a highly mature market. Over the next five years to 2022 growth is expected to further subside, as the remainder of the ADSL customers are predicted to migrate to fibre access.

Competition is intense in Macau’s mobile market, with four mobile network operators and a mobile virtual network operator (MVNO) offering services. All four operators offer 4G LTE services.

Mobile subscriber and mobile penetration rates are high due to the in excess of 20 million visitors that visit Macau annually as well as the usage of multiple sim cards by mobile subscribers. Mobile broadband has presented mobile operators with an additional revenue growth opportunity, driving investment in 4G LTE and 5G networks.

Recognising the potential of applying ICT to improve both social and economic development, Macau has taken steps to develop a digital economy, made possible due to widespread proliferation of broadband services, with the quality of services expected to improve following deployment of 5G services.

Key Developments:

  • Fibre is cannibalising Macau’s largely ADSL-based broadband subscriber base.
  • Market liberalisation and network coverage targets on new entrants is driving fibre investment.
  • Macau has taken steps to develop a digital economy, made possible due to widespread proliferation of broadband services.
  • HKT jointly launched the first service offering international end-to-end VoLTE between Hong Kong and Macau in partnership with CTM.

Companies mentioned in this report:

Compahnia de Telecomunicações de Macau (CTM), MTel, Macau Cable TV, Macau Basic Television Channels Limited, MOOV, KKBox, Soliton, SmarTone, 3 Macau, China Telecom.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
  • 3. Country overview
    • 3.1 Background
    • 3.2 Macau’s economy
  • 4. Telecommunications market
    • 4.1 Market Overview and Analysis
    • 4.2 Regional Asian Market Comparison
    • 4.3 Background
  • 5. Regulatory environment
    • 5.1 Historical overview
    • 5.2 Regulatory authority
    • 5.3 Liberalisation and regulatory developments
    • 5.4 Licensing
  • 6. Fixed Network Operators
    • 6.1 Compahnia de Telecomunicações de Macau (CTM)
    • 6.2 MTel
  • 7. Telecommunications infrastructure
    • 7.1 Overview of the national telecom network
    • 7.2 International infrastructure
  • 8. Fixed-line broadband market
    • 8.1 Market Overview
    • 8.2 Broadband statistics and Forecasts
    • 8.3 Fixed-line broadband technologies
      • 8.3.1 Digital Subscriber Line (DSL) networks
      • 8.3.2 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • 8.3.3 Other fixed broadband services
  • 9. Mobile market
    • 9.1 Introduction
    • 9.2 Mobile Statistics and Forecasts
    • 9.3 Mobile Broadband Statistics
    • 9.4 Mobile Regulatory issues
      • 9.4.1 CDMA licences awarded
      • 9.4.2 3G licences
      • 9.4.3 LTE licensing
  • 10. Mobile infrastructure
    • 10.1 Analogue networks
    • 10.2 Digital networks
      • 10.2.1 GSM
      • 10.2.2 WCDMA
      • 10.2.3 4G LTE
    • 10.3 VoLTE
  • 11. Major Mobile Operators
    • 11.1 Operator Statistics
    • 11.2 CTM
    • 11.3 3 Macau (Hutchison Telecom Macau)
    • 11.4 SmarTone Mobile Communications (Macau) Ltd
    • 11.5 China Telecom
  • 12. Mobile content and applications
    • 12.1 Introduction
    • 12.2 m-banking (payments/loans)
  • 13. Digital economy
    • 13.1 Introduction
    • 13.2 e-Commerce
    • 13.3 e-Government
      • 13.3.1 E-Macao
    • 13.4 Smart Cities
  • 14. Digital Media
    • 14.1 MCTV (Macau Cable TV) conflict
    • 14.2 Macau Basic Television Channels Limited
    • 14.3 Satellite TV
    • 14.4 Music
  • 15. Related reports
  • Table 1 – Country statistics Macau – 2017
  • Table 2 – Telephone network statistics – 2017 (e)
  • Table 3 – Internet user statistics – 2017 (e)
  • Table 4 – Broadband statistics – 2017 (e)
  • Table 5 – Mobile statistics – 2017 (e)
  • Table 6 – National telecommunications authorities
  • Table 7 – GDP real growth rate – 2008 – 2017
  • Table 8 – Key Metrics - Compound Annual Growth Rate (CAGR) - 2017 - 2022
  • Table 9 – Number of licensed operators by service – 2017
  • Table 10 – Historic - CTM mobile, fixed-line and broadband subscribers and ARPU: 2007 - 2012
  • Table 11 – Fixed Line Subscriptions and Penetration – 2007 - 2017
  • Table 12 –Fixed-line subscribers – residential v. business – 2010 - 2017
  • Table 13 – Historic Fixed-lines and teledensity – 1985 - 2008
  • Table 14 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2007 - 2022
  • Table 15 – Fixed Broadband Subscribers- Fibre vs ADSL – 2017
  • Table 16 – Internet Users and Penetration – 2007 - 2017
  • Table 17 – Internet Users and Penetration – 2007 - 2017
  • Table 18 – Historic - Internet users and penetration rate – 1994 - 2006
  • Table 19 – International internet bandwidth – 2007 - 2017
  • Table 20 – WiFi Hotspots – 2008 – 2017
  • Table 21– Mobile Subscribers and Penetration (with Forecast) – 2007 - 2022
  • Table 22– Mobile Subscribers by category – Nov 2017
  • Table 23 – Historic - Mobile subscribers total and prepaid and penetration rate – 1990 – 2007
  • Table 24 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2009 - 2022
  • Table 25 – Mobile subscribers by Mobile Operator and Market Share – 2017
  • Table 26 – CTM’s mobile subscribers – 2005 - 2017
  • Table 27 – Historic - Online activities by individuals – 2015
  • Table 28 – Historic - Broadcasting statistical overview – 2013
  • Chart 1 – Mobile, Mobile Broadband & Fixed Broadband Penetration – 2017; 2022
  • Chart 2 – Asian Telecoms Maturity Index by Market Category
  • Chart 3 – Asian Telecoms Maturity Index – Northern Asia
  • Chart 4 – Asian Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Fixed Broadband vs Mobile Penetration - Northern Asia (selected countries)
  • Chart 6– Fixed Line Subscriptions and Penetration – 2007 - 2017
  • Chart 7 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2007 - 2022
  • Chart 8 – Mobile Subscribers and Penetration (with Forecast) – 2007 - 2022
  • Chart 9 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2011 - 2022
  • Exhibit 1 – Map of Macau
  • Exhibit 2 – Key Market Characteristics by Market Segment
  • Exhibit 3 – Northern Asia -Key Characteristics of Telecoms Markets by Country

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